1. General Policy

All payments made to JobbersKart are processed securely through authorized payment gateways. Unless otherwise stated, payments made for subscription plans and premium services are generally non-refundable once the service has been activated.

Refunds, where applicable, will be processed only in accordance with this policy.

2. Employer Subscription Plans

Employer subscription plans may include:

• Job Posting Plans
• Premium Job Listings
• Featured Employer Profiles
• Resume Database Access
• Recruiter Dashboard Features
• Candidate Search Credits
• Premium Recruitment Tools

Once a subscription has been successfully activated, it cannot be cancelled for a refund except in the circumstances described in this policy.

3. Eligible Refund Cases

A refund request may be considered if:

• A payment is deducted more than once for the same purchase.
• The subscription amount is charged but the service is not activated due to a verified technical issue on JobbersKart's side.
• An incorrect amount is charged due to a system error.
• A duplicate transaction occurs.
• A payment gateway error results in an unsuccessful service activation.

Each request will be reviewed individually.

4. Non-Refundable Services

Refunds will generally not be provided in the following situations:

• Change of mind after purchase.
• Failure to use purchased credits or subscription.
• Employer did not receive enough job applications.
• Job posting did not result in successful hiring.
• User forgot to cancel before subscription expiry (if auto-renewal is enabled).
• Suspension of an account due to violation of JobbersKart's Terms & Conditions.
• Services already delivered or consumed.

5. Job Seeker Services

Unless specifically stated otherwise, any paid services purchased by Job Seekers—such as resume-related services, premium profile features, or other optional upgrades—are non-refundable once activated or delivered.

6. Duplicate Payments

If the same payment is made multiple times due to a technical issue or payment gateway error, users should contact JobbersKart Support with:

• Transaction ID
• Payment Receipt
• Registered Mobile Number
• Registered Email Address

Verified duplicate payments will be refunded to the original payment method.

7. Failed Transactions

If your payment is deducted but the service is not activated:

• Please wait for a reasonable processing period (typically up to 24 hours).
• If the service remains inactive, contact our support team.
• If the issue is confirmed to be caused by JobbersKart or the payment gateway, the payment may be refunded or the purchased service may be activated.

8. Refund Processing Time

Approved refunds are generally processed within 7–15 business days, depending on the payment method and banking partner. The actual credit timeline may vary based on your bank or payment service provider.

9. Payment Methods

Refunds, where approved, will be credited back to the original payment method whenever possible. JobbersKart does not normally issue refunds in cash.

10. Cancellation Policy

Users may discontinue using JobbersKart at any time. Cancellation of an account or subscription does not automatically entitle the user to a refund for services that have already been activated or provided.

11. Promotional Offers

Payments made using promotional offers, discount coupons, bonus credits, or special campaign pricing may not be eligible for refunds unless required by applicable law.

12. Fraudulent Transactions

JobbersKart reserves the right to refuse refunds if it reasonably believes that:

• Fraudulent activity has occurred.
• False information has been provided.
• Payment abuse has taken place.
• Chargeback abuse has occurred.
• The platform has been intentionally misused.

Such cases may also result in suspension or permanent termination of the user's account.

13. Changes to This Policy

JobbersKart reserves the right to update or modify this Refund Policy at any time. Any changes will become effective from the date they are published on the website or mobile application. Continued use of JobbersKart after such updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact JobbersKart through the official support channels available on our website or mobile application.

Please include your registered email address, registered mobile number, transaction ID, and a brief description of your issue to help us process your request efficiently.